All your shipping documents, submitted in 3 steps
Hatch lets importers and exporters send every document for an incoming or outgoing shipment straight to their client. Photograph your paperwork, verify your identity, and sign — your client sees it all in one dashboard.
Everything you need to submit a shipment
A simple, secure way to collect, verify, and deliver every document tied to an import or export shipment.
Snap & Upload
Take photos of every shipping document with your phone. No scanner, no software — just point, shoot, and submit.
Client Dashboard
Your client sees every document and shipment detail in real time inside their Hatch dashboard — nothing gets lost in email.
KYC Verification
Built-in identity verification confirms who is submitting the documents, so every shipment is traceable and trusted.
Digital Signing
Review and sign the relevant documents directly in the portal — legally and securely, with no printing or couriers.
Secure by Design
Your documents are encrypted at rest and in transit, with full audit trails on every upload, verification, and signature.
Flat, Simple Pricing
One transparent fee of USD 150 per shipment. No subscriptions, no surprises — pay only when you submit.
Submit your shipment in 3 simple steps
From paperwork to your client's dashboard — Hatch makes shipment document submission fast, simple, and secure.
Capture Your Documents
Use your phone to take clear photos of all the documents for your incoming or outgoing shipment — invoices, bills of lading, certificates, and more.
Pay & Verify
Pay the flat USD 150 processing fee, log in to the portal, and complete a quick KYC identity verification to confirm your submission.
Sign & Send
Review and sign the relevant documents. Once finished, all shipment information appears instantly in your client's Hatch dashboard.
Made for importers, exporters, and their clients
Hatch fits naturally into the way shipments already move — for both incoming and outgoing freight.
Importers
Exporters
Customs Brokers
Freight Forwarders
Sea Freight
Air Freight
Road & Rail
Consignees
One flat fee per shipment
No subscriptions and no hidden costs. Pay a single flat fee each time you submit a shipment's documents.
Import Documents
For importers receiving incoming shipments
- Photo upload of all documents
- KYC identity verification
- Secure digital signing
- Client dashboard access
- Encrypted document storage
- Email & chat support
Export Documents
For exporters sending outgoing shipments
- Photo upload of all documents
- KYC identity verification
- Secure digital signing
- Client dashboard access
- Encrypted document storage
- Priority support
Trusted by importers and exporters
See why trade businesses use Hatch to submit shipment documents quickly and securely.
“Hatch turned a folder of paperwork into a 3-step phone task. Our client had every document the same afternoon.”
“We used to chase documents over email for days. Now we photograph, pay, verify, and sign — done.”
“We compared several options before choosing Hatch. Nothing else made document submission this simple.”
“The flat USD 150 fee makes costs predictable. No surprises, and our clients always know where things stand.”
“KYC verification gave our clients real confidence that every submission is genuine and traceable.”
“We have tried other tools — Hatch is in a different league for moving trade documents from phone to dashboard.”
Frequently Asked Questions
Everything you need to know about submitting shipment documents with Hatch. Can't find your answer? Reach out to our support team.
Hatch lets importers and exporters submit all of the documents tied to a shipment in three simple steps: photograph the documents, pay a flat processing fee, then complete identity verification and sign. Your client then sees everything in their Hatch dashboard.
Any document related to your incoming or outgoing shipment — commercial invoices, packing lists, bills of lading, certificates of origin, insurance certificates, permits, and more. Just photograph each one with your phone.
Hatch charges a single flat processing fee of USD 150 per shipment. There are no subscriptions and no hidden charges — you pay only when you submit a shipment's documents.
KYC (Know Your Customer) verification confirms the identity of the person submitting the documents. It keeps every shipment traceable and trusted, and protects both you and your client.
Once you finish the three steps, all of your shipment information and documents appear automatically in your client's Hatch dashboard — no email attachments, no lost files, available in real time.
Yes. All documents are encrypted in transit and at rest, every signature is logged, and each upload and verification step is recorded in a full audit trail.
Ready to submit your next shipment?
Join thousands of importers and exporters who submit shipment documents in minutes with Hatch.
Flat USD 150 fee per shipment. Photograph, verify, sign — done.